01
Starting a project
What to prepare before you write to us, and how to describe a brief so the first reply can be concrete.
What to sendHelp center
Answers before you write
Straight answers on preparing a project, design development, sampling, pricing, quantities, timelines, quality, confidentiality and delivery — written to save a round of email, not to fill a page.
Categories
Project planning and service FAQs
Each article answers one question directly, then sets out the conditions and the parts that are confirmed per project. If a topic is not settled in your project yet, the article says so instead of inventing a policy.
02
Design & development
Whether you need development, or whether we can work directly from your sketch or tech pack.
Development or not
03
Sampling
How sample rounds work, what approval means, and what changes once you sign off on a sample.
Rounds and approval
04
Pricing & quotes
What sits behind a project quote, which costs are listed separately, and why there is no price list.
How we quote
05
Production & quantities
Why no single minimum applies, how quantity affects unit cost, and what has to be settled before a run.
Quantities and minimums
06
Timeline & approvals
What actually drives the calendar, when the clock starts, and how your feedback moves the schedule.
Timelines
07
Quality & changes
What a garment is checked against, what to send if something looks wrong, and how changes are re-assessed.
Checks and changes
08
Confidentiality & IP
What stays confidential, how ownership of developed designs and patterns is handled, and when your brand may be named.
Confidentiality and ownership
09
Delivery & shipping
How digital files and finished garments reach you, and which delivery costs are confirmed per project.
Files and parcelsReading this section
What these articles are, and are not
These articles explain how the studio works in practice: what we need from you, what happens at each stage, and which decisions belong to your project rather than to a general rule.
They are not a contract. Where a topic depends on your scope — a fee, a revision round, a delivery term — the article says it is confirmed in the quote or the project agreement, and stops there rather than quoting a figure that would not hold.
If your question is not covered, write to us. A short, specific email is usually faster than searching for a rule that does not exist.
Questions
About the help center
Where do I start if I have never commissioned a gown before?
Read starting a project first. It lists what to prepare and how much detail a first message needs. Then read how we quote.
Do these articles apply to every project?
They describe how we work generally. Anything that depends on scope — fees, revision rounds, quantities, delivery terms — is confirmed for your project and stated in the quote.
Can I see pricing before I inquire?
There is no published price list, because cost follows the actual scope. How we assess and quote a project explains what shapes a quote.
Still unsure?
Ask us directly.
If your question is not answered here, send it with your references and quantity plan. We will answer it in the context of your project.
Looking for a service instead? Start at all services or how a project runs.